At HookClips (hookclips.tech) we only keep what we need to make your clips and charge for your plan. Here’s what, why, and how to delete it.
What we collect
- Your account: name, email and, if you sign in with Google, Microsoft or Apple, your profile photo and that service’s ID. We never see your Google, Microsoft or Apple password. If you sign in with email and password, we store it hashed (scrypt): nobody, including us, can read it.
- What you process: the links you paste, the clips, thumbnails, captions and downloads made from them, the logo you upload and your settings.
- Your payments: plan, amount, date and whether you paid with PayPal or card. Card and PayPal details are handled by the payment provider; we never see them.
- Abuse prevention: the network part of your connection (not the full address) and a random browser marker (stored encrypted; it doesn’t identify you), when you create an account or make a clip. They’re only used to enforce the 1-free-account-per-person limit and are deleted with the job.
- Visitors right now: while the page is open, your browser checks in every 30 seconds with a random number for that tab. It’s only used to count how many people are on the site; it doesn’t store your address or who you are.
- Faces in videos: to frame the clip and place captions without covering anyone, we detect where faces are in the image. We only keep their position in the frame, never who the person is, and it’s deleted with the clip.
- Technical logs: server errors and warnings used to fix problems. They’re shown masked and deleted over time.
Why we use it
To make and store your clips, apply your plan limits, take payments, give support and prevent abuse. We don’t sell your data or use it for third-party advertising.
Legal basis (for users in the EU, UK and countries with similar laws): we use your data because it’s needed to provide the service you asked for (your account, clips and plan); because the law requires it (payment accounting); for our legitimate interest in preventing abuse and fraud, keeping the site secure and counting visits anonymously; and with your consent for optional things (marketing emails and the invite-code cookie), which you can withdraw anytime.
Who we share it with
- Google, Microsoft and Apple, if you choose to sign in with them.
- Resend, which sends confirmation and account-recovery emails (it only receives your email address and the message). We’ll only send you news or offers if you agree to receive them, and every one includes a link to unsubscribe instantly.
- PayPal and Lemon Squeezy, for payments. Lemon Squeezy is the merchant of record for card payments and handles taxes.
- Anthropic (Claude) and Google (Gemini), which analyze the video’s transcript text to pick the best moments and write captions. They don’t receive your email or payment details, and under their business terms they don’t use that content to train their models.
- Hostinger, where our server is hosted.
- Cloudflare, which protects the site from attacks, makes it faster, checks you’re not a bot when you sign up (Turnstile) and stores the account backups.
- TikTok, only if you connect your account to post from HookClips. We store the access permission TikTok gives us (never your password), your display name and your profile photo to show which account is connected. We only send TikTok the clip, caption and settings you confirm on the posting screen; we never post anything without your confirmation. You can disconnect TikTok anytime in Settings: we delete the permission immediately and revoke it with TikTok.
- YouTube, only if you connect your channel to upload clips as Shorts. HookClips uses the YouTube API Services and only asks for permission to upload videos: it doesn’t read, change or delete anything else on your channel. We store the access permission Google gives us (never your password), your name and profile photo to show which account is connected, and we only send YouTube the clip, title, description and privacy you confirm. By using this feature you agree to the YouTube Terms of Service, and Google handles your data under the Google Privacy Policy. You can disconnect YouTube in HookClips (we delete the permission immediately and revoke it with Google) or remove HookClips’ access anytime in your Google Account security settings.
If you arrived through a creator’s link in our affiliate program, that creator sees that someone signed up and what they paid, with your email masked (for example “ju***@gmail.com”); they never see your name, full email or clips.
We only share data with authorities when the law requires it.
Data outside your country
Our server and several of the providers above are in the United States or other countries outside the European Union. When your data leaves Europe, we rely on the safeguards the law requires, such as the European Commission’s Standard Contractual Clauses or the provider’s EU-US Data Privacy Framework certification.
Cookies
We only use cookies needed to keep you signed in and remember your settings. We use no advertising or tracking cookies. The Google button, Cloudflare and payment providers may set their own cookies when you use them. Full details are in our Cookie policy.
How long we keep it
- Clips, thumbnails, captions and the copy of the original video we use to edit them: 24 hours after they’re made. Download them before then.
- Full videos we download to make the clips: deleted once nobody has used them for 24 hours.
- The anonymous “someone is on the page” signal: 75 seconds after you close the tab.
- Your account and settings: for as long as the account is open.
- Payments: as long as accounting law requires, without your personal details if you delete your account.
Your rights
You can view and change your data in the app, and delete your account in Settings → Delete my account: your account, clips, logo and channels are deleted immediately. You can also ask for a copy of your data or a correction at [email protected].
If you live in the EU, the UK or a country with a similar law, you also have the right to: receive your data in a portable format, ask us to restrict its use, object to uses based on legitimate interest, and withdraw your consent at any time. We reply within 30 days. If you’re not satisfied, you can complain to the data protection authority in your country.
Children
HookClips is only for people 18 and older. We don’t knowingly collect data from minors; if you believe a minor created an account, email us and we’ll delete it.
Changes
If we change this policy we update the date above. For important changes we’ll let you know in the app.
Contact
HookClips · The Dominican Republic · [email protected]